Customer Service

Key Responsibilities

Reviews customer inquiry and set product strategy for quotation.

• Creates quotations and tracks the status of quotations 

• In charge of managing orders from Quotation to final closing, making sure R Stahl 

delivers on time, on spec and on costs.

• With minimal supervision, creating, maintaining and delivering order/project planning 

documents and reports. 

• Supports project metrics analysis, team communication, resource planning, risk analysis, 

report generation, and documentation control. 

• Provides support to ensure client/customer service expectations are met. 

• Tracks the production process on technical sales orders that may become 

entangled in the production department for various reasons.

• Works closely with client to resolve conflicts and design changes before they 

become significant delays.

• Reviews drawings to chec...