Customer Service

Location: Dubai, UAE

Schedule: Full-time, 6 days/week

Role Overview

We’re hiring a highly organized and execution-focused Customer Service Coordinator to support ongoing client operations across multiple sites. This is a coordination-heavy role involving customer communication, scheduling, documentation, and follow-through.

Key Responsibilities

• Act as a primary point of contact for customer inquiries via phone, email, and messaging platforms
• Liaise between clients and internal teams (field, technical, support) to ensure timely resolution and workflow compliance
• Maintain trackers, update internal systems, and ensure all documentation is accurate and centrally managed
• Assist with ongoing quality control, service follow-ups, reporting, and administrative organization

Ideal Candidate

• 3–5 years of experience in customer service, project coordinati...