Customer Service Executive

Responsibilities:

• Handle customer inquiries and requests related to deliveries, shipments, and logistics operations
• Coordinate with warehouse, transport, and operations teams to ensure smooth and timely delivery of goods
• Update customers on delivery status and resolve any issues or delays proactively
• Manage order processing, documentation, and data entry in the system accurately
• Prepare and follow up on delivery notes, invoices, and other logistics-related paperwork
• Maintain good relationships with customers by providing prompt and professional support

Requirements:

• Minimum diploma / degree in business or any related fields
• At least 1 year of experience in customer service or logistics preferred (training provided for fresh entrants)
• Strong analytical and problem-solving skills with good time management and cross-functional communication

How to Apply:
Qualified or interested candidates, please submit your updated resume by using the Apply Now button
**We regret to inform that only shortlisted candidates would be notified.**

Foong Sue Lee (Sophia)

Registration Number: R
EA License Number:18C9027