Job Description
Passionate about e-commerce? We’re a fast-growing KL-based brand selling on Shopee, TikTok Shop, and Lazada —and we’re scaling fast across Malaysia and Singapore marketplaces .
Here, your strategies don’t sit in decks—they get executed quickly, measured, and optimized. We value data-driven decisions, creativity, ownership, and teamwork . If you love turning ideas into measurable growth, this is where you’ll thrive.
About Us
Passionate about e-commerce? We’re a fast-growing KL-based brand selling on Shopee, TikTok Shop, and Lazada —and we’re scaling fast across Malaysia and Singapore marketplaces .
What You’ll Be Doing (Responsibilities)
- Handle customer inquiries across Shopee, TikTok Shop & Lazada (chat, comments, order messages) promptly and professionally.
- Resolve order issues end-to-end: delivery delays, wrong/missing items, refunds/returns, vouchers, cancellations, and complaints.
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