Job Description

Role Responsibilities:

  1. Handle customer inquiries through calls professionally and efficiently
  2. Deliver accurate product information and support lead conversion
  3. Confidently pitch services to potential customers
  4. Demonstrate leadership and effective communication during interactions

Key Deliverables:

  1. Achieve lead-to-conversion targets through quality communication
  2. Maintain high standards of customer service during rotational shifts
  3. Ensure accurate call records and timely follow-ups
  4. Support business growth with proactive service and upselling


Skills Required
Customer Service, Inbound Voice Process, Telesales, Customer Support, Telecalling

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