Job Description
*ONLY IMMEDIATE JOINERS APPLY**
Job description
Customer Service Executive
Location: Gurugram, Haryana
Contact Person - HR Bhawna Singhal- Whats App your resume or call on
Interview Mode- Only Face-to-Face (No Virtual Interviews)
Qualification- 0-3 yrs (Freshers are welcome)
Salary Package- 2.5 LPA to 4 LPA
Job description
Policy Bazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of Policy Bazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.
Key Responsibilities:
- Handle inbound and outbound calls to address customer queries and concerns.
- Provide accurate information regarding insurance policies, premium calculations, and policy status.
- Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
- Maintain customer records by updating information in the CRM system.
- Ensure customer satisfaction through professional communication and problem-solving.
- Meet daily, weekly, and monthly targets set by the team lead.
Required Skills:
- Excellent communication skills (verbal and written) in English and Hindi.
- Ability to handle customer queries efficiently and politely.
- Basic computer knowledge and proficiency in MS Office and email.
- Patience and empathy to manage difficult or irate customers.
- Prior experience in a call center or customer support role is a plus.
- Freshers and experienced candidates can both apply
- Minimum education: Graduate
Interested candidates can share their resume with
or Whatsapp to
Job description
Customer Service Executive
Location: Gurugram, Haryana
Contact Person - HR Bhawna Singhal- Whats App your resume or call on
Interview Mode- Only Face-to-Face (No Virtual Interviews)
Qualification- 0-3 yrs (Freshers are welcome)
Salary Package- 2.5 LPA to 4 LPA
Job description
Policy Bazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of Policy Bazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.
Key Responsibilities:
- Handle inbound and outbound calls to address customer queries and concerns.
- Provide accurate information regarding insurance policies, premium calculations, and policy status.
- Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
- Maintain customer records by updating information in the CRM system.
- Ensure customer satisfaction through professional communication and problem-solving.
- Meet daily, weekly, and monthly targets set by the team lead.
Required Skills:
- Excellent communication skills (verbal and written) in English and Hindi.
- Ability to handle customer queries efficiently and politely.
- Basic computer knowledge and proficiency in MS Office and email.
- Patience and empathy to manage difficult or irate customers.
- Prior experience in a call center or customer support role is a plus.
- Freshers and experienced candidates can both apply
- Minimum education: Graduate
Interested candidates can share their resume with
or Whatsapp to
Apply for this Position
Ready to join ? Click the button below to submit your application.
Submit Application