Job Description
Role
You will be reporting to the Customer Operations Manager, Supporting the sales team, with a hands- on role, split 80/20% between working on the desk and liaising with the warehouse/ production team.
Handling customer orders received by phone, email, or social media and overseeing seeing them through to dispatch. Loading customer orders onto the Sales and Inventory Management Software and printing shipping labels. Supporting the Field Sales Managers Being a point of contact for customer care Leading and resolving any challenges customers may have Communication is KEY! Supporting with Stock Taking activities. Taking enquires via phone and email. Liaising with the Warehouse/ Production team to ensure orders are processed in time. Dealing with International enquires ...
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