Customer Service Executive- International Voice

Job Title:

Customer Service Executive – US Healthcare (Night Shift)

Location:Mumbai

About the Role

We are hiring Customer Service Executive to support US-based healthcare providers in

completing their onboarding and account activation process. This role involves outbound

calling, document follow-ups, CRM updates, and ensuring compliance-driven onboarding.

This is an excellent opportunity for candidates with BPO/customer service experience who

want to build a career in US healthcare operations.

Key Responsibilities

• Make outbound calls to US-based healthcare practitioners regarding pending

onboarding documents

• Explain documentation requirements clearly and professionally

• Perform timely follow-ups via calls and voicemail

• Update and maintain accurate records in CRM systems

• Track document status and ensure timely account activati...