Job Description
Job Title:
Customer Service Executive – US Healthcare (Night Shift)
Location:Mumbai
About the Role
We are hiring Customer Service Executive to support US-based healthcare providers in
completing their onboarding and account activation process. This role involves outbound
calling, document follow-ups, CRM updates, and ensuring compliance-driven onboarding.
This is an excellent opportunity for candidates with BPO/customer service experience who
want to build a career in US healthcare operations.
Key Responsibilities
• Make outbound calls to US-based healthcare practitioners regarding pending
onboarding documents
• Explain documentation requirements clearly and professionally
• Perform timely follow-ups via calls and voicemail
• Update and maintain accurate records in CRM systems
• Track document status and ensure timely account activation
• Escalate cases as per defined process guidelines
• Adhere to data confidentiality and compli...
Customer Service Executive – US Healthcare (Night Shift)
Location:Mumbai
About the Role
We are hiring Customer Service Executive to support US-based healthcare providers in
completing their onboarding and account activation process. This role involves outbound
calling, document follow-ups, CRM updates, and ensuring compliance-driven onboarding.
This is an excellent opportunity for candidates with BPO/customer service experience who
want to build a career in US healthcare operations.
Key Responsibilities
• Make outbound calls to US-based healthcare practitioners regarding pending
onboarding documents
• Explain documentation requirements clearly and professionally
• Perform timely follow-ups via calls and voicemail
• Update and maintain accurate records in CRM systems
• Track document status and ensure timely account activation
• Escalate cases as per defined process guidelines
• Adhere to data confidentiality and compli...
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