Job Description
We wish to hire Customer Service Executive (1 headcount) to work in our Taman Desa Tebrau Office in Johor Bahru . This is a new headcount due to our business needs.
Responsibilities
- Act as the primary point of contact for customer enquiries, providing timely and professional assistance
- Attend to customer needs, requests, questions and complaints via email, online chat and WhatsApp
- Provide accurate and helpful information to enhance the customer experience
- Ensure excellent service standards are consistently met, maintaining high customer satisfaction
- Coordinate with internal teams, including inventory management, to ensure smooth operations
- Perform ad-hoc administrative tasks to support daily operations
Qualifications
- Strong communication and interpersonal skills
- Positive attitude with a problem-solving mindset
- Ability to ...
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