Customer Service Executive

Overview

This job is all about helping customers with their questions and concerns about our products. You might like this job because you get to make people's day better by providing excellent service and solving their issues!

Responsibilities

• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
• Exceeding customer expectation in terms of customer service & accurate information.

Job Requirements

• Able to communicate in Mandarin and English. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Ability to read and write Cantonese will be a plus
• SPM leavers and fresh graduate who are interested are also encouraged to apply – Full Training Provided.
• High Basic Salary + Allowances (KPI)
• EPF/SOCSO
• Annual & Medical Lea...