Customer Service Executive

Job Description

We are looking for a Customer Service Agent to strengthen customer engagement by promoting the company’s products and ensuring a smooth, high-quality customer experience while managing daily operations efficiently. The role also supports internal workflows through effective systems, team training for consistent compliance with SOPs, and the preparation of accurate, timely reports.

Job Responsibilities

• Engage with customers professionally, promote company products and services, and support sales and marketing efforts
• Work collaboratively to deliver excellent service and manage daily operations to meet customer needs
• Handle phone, email, and walk-in enquiries promptly while supporting management requests
• Assist with company programs, support instructor pilots, and contribute to marketing campaigns
• Maintain premises and equipment in good condition, represent the company professionally, and perf...