Customer Service Executive

Role: Bilingual Call Center Agent

Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE)

Job Summary

This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The

Customer Service Representative will be responsible for handling customer inquiries, resolving

issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.

Qualifications

• High School diploma completed .

• Advanced English level (B2+ and above).

• 1+ years of Customer Service, Tech Support or Sales experience.

• Strong communication and interpersonal skills.

• Problem-solving and conflict resolution skills.

• Attention to detail and ability to multitask effectively.

• Knowledge of CRM systems and tools preferred.

• Schedule flexibility.