Job Description
About the Role
We are seeking a chat support executive who is dedicated and a problem solver, guiding customers through their concerns and providing a world-class experience as well.
Responsibilities
Handle queries and complaints of customers of the renowned technology company
Transaction handling Services, Problem Solving Efficiency
Numerical Ability, High level of accuracy
Energetic, friendly, and approachable individuals who understand the importance of great customer service
Responsible for delivering high quality and productivity results that meet the identified targets
Ability to handle a tough situation with the customer
Strong ability to multitask and take fast decisions independently
Maintains composure and patience with customers.
Correctly follow and implement different quality standards/definition documents
Open to work in 24*7 environment
➢ 5 days working ➢ 10 hours of shift ➢ 9 hours of login
Working Schedule
Days: 5 days per w...
We are seeking a chat support executive who is dedicated and a problem solver, guiding customers through their concerns and providing a world-class experience as well.
Responsibilities
Handle queries and complaints of customers of the renowned technology company
Transaction handling Services, Problem Solving Efficiency
Numerical Ability, High level of accuracy
Energetic, friendly, and approachable individuals who understand the importance of great customer service
Responsible for delivering high quality and productivity results that meet the identified targets
Ability to handle a tough situation with the customer
Strong ability to multitask and take fast decisions independently
Maintains composure and patience with customers.
Correctly follow and implement different quality standards/definition documents
Open to work in 24*7 environment
➢ 5 days working ➢ 10 hours of shift ➢ 9 hours of login
Working Schedule
Days: 5 days per w...
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