Customer Service Executive

*Job Title: Customer Service Executive 

* Department: Customer Support / Operations 

Location: work from office (MUMBAI) Employment Type: Full-time 

*SALARY: 42K - 51K (50K JOINING BONUS)*

 *Job Description* The Customer Service Executive is responsible for delivering high-quality customer support by handling queries, resolving complaints, and providing accurate information through voice, email, and chat channels. The role focuses on ensuring customer satisfaction, maintaining service standards, and representing the company's values and professionalism.

 *Key Responsibilities* Handle inbound and outbound customer interactions via phone, email, or chat Resolve customer issues related to products, services, billing, or technical support Maintain a positive, empathetic, and professional attitude toward customers Follow company policies, processes, and quality standards Accurately document customer interactions and update records in CRM system...