Job Description
Location: Nelson, BB9
Salary: £23,809.50 per annum
Hours of Work: Monday - Friday 9:00 - 17:30 (37.5 hours)
As a Customer Service Executive within one of our Daisy customer service teams, your role will involve you taking full ownership for customer queries, establishing a suitable resolution for both the customer and the business in a timely manner.
First line contact for customer queries relating to general account enquiries, billing queries, order queries, faults/technical queries and disconnection requests. Understanding when it is appropriate to escalate any of these queries to the second line teams via a warm transfer.
Within this role, you can boost your earnings with £5 incentives for 5-star Trustpilot reviews while contributing to lead generation with just two leads per month.
Why Choose Us?
✅ Monday to Friday schedule
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