Job Description

We’re Hiring: Customer Service Executive (BPO)

Location: Gurgaon

Experience: Minimum 1 year BPO experience (Mandatory)

Employment Type: Full-Time

About the Role

We are looking for energetic and customer-focused Customer Service Executives to join our growing team in Gurgaon. If you enjoy helping customers, solving problems, and working in a fast-paced BPO environment—this role is for you!

Key Responsibilities

- Handle inbound/outbound customer calls professionally and efficiently
- Resolve customer queries, complaints, and requests with a positive attitude
- Maintain accurate customer records and update CRM systems
- Ensure high levels of customer satisfaction and service quality
- Meet individual and team performance targets
- Follow company policies, processes, and compliance standards

✅ Mandatory Requirements

- Minimum 1 year of experience in a BPO / Call Center (Voice Process)
- Excel...

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