Job Description

Customer Service Executive - Order Processing #MRU9#

WE’RE HIRING – Customer Support Executive

Location: Batu Pahat (On-site)
Contract: 6 months
Job Level: Executive
Salary: RM2,800 – RM4,000 (depending on experience)

Department: Supply Chain
Reports to: Customer Support Manager

Job Purpose:
To continuously improve customer support deliverables and achieve a high level of customer satisfaction.

Key Responsibilities:

  • Handle Northern, AEON, MT Sample, Marketing Event & TRN orders
  • Ensure high fulfilment level for DC AEON orders
  • Manage RMA, credit notes (CN), returns & POD filing
  • Handle MyNews E-Invoice & ensure timely B2B updates
  • Track SO, daily sales reports & stock status with DSP
  • Coordinate with Tiong Nam & Sales teams on deliveries and issues
  • Resolve daily operational & deli...

Apply for this Position

Ready to join Confidential? Click the button below to submit your application.

Submit Application