Job Description

The role:

The Customer Services Executive will also be accountable for providing key account sales support and providing a focal point for general sales enquiries and support within the office. This role will involve primarily customer service through excellent administration of the sales order process from beginning to end. This role requires a highly organised person with exceptional attention to detail, and that enjoys and can easily cope with a wide variety of tasks and challenges.


Accountabilities and Responsibilities:

  • Provide ‘best in class’ customer service during every touchpoint that both delights customers and exceeds their expectations.

  • Process and manage sales orders received via email and EDI through the business process, ensuring that we achieve our scheduled dispatch dates.

  • Provide accurate and timely communication with customers particularly ensuring all purchase orders, including schedule updates,...

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