Customer Service Executive

Overview

Position: Customer Service Executive

Location: Macpherson

Working hours: 5 Days Work Week - Monday to Friday, 9.00AM to 6.00PM

Salary (commensurate with experience): Up to $2,900 + Performance Bonus + 14 Days Annual Leave + Medical Benefits ($300/Month)

Duration: Perm

Industry: Printing

Responsibilities

• Handle incoming customer calls and emails, providing basic product and order information.
• Prepare and process quotations, sales orders, and delivery documents accurately.
• Support order processing and monitor delivery timelines.
• Assist the Sales Team with administrative tasks, including document checks and reports.
• Coordinate with logistics teams to support delivery and installation arrangements.
• Maintain organized sales records and update CRM systems.
• Perform ad-hoc administrative duties as assigned.
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