Customer Service Executive

Think Specialist Recruitment are pleased to be working with a leading organisation based on the outskirts of St Albans. This company have an exciting opportunity for a candidate with previous experience within customer service to join their business working within a team of 4. This opportunity would suit someone with previous office based customer service experience, as well as someone who is a good team player.

Salary - £27,000 - £30,000 depending on experience
Monday - Friday 9:00am - 5:30pm - Office based

Some of the duties will include:

Handling customer enquiries through tickets and emails within a timely manner
Processing customer returns and sales orders
Resolving customer issues professionally through to resolution
Working with other departments to enhance customer service
Working with suppliers to deal with product returns, tracking the status of returns and exchanges
Ensuring prompt ordering of replacement stock through internal sy...