Job Description
Customer Service Executive – Work From Home
Full-Time | Remote
We’re building Gank into the platform for Creators in Asia. We need someone who is passionate to support our Creators while they grow their fanbase on Gank.
Key Responsibilities
- Customer Service
- Handle the platform’s customer service touchpoints to ensure inquiries are promptly and effectively addressed.
- Provide onboarding support to Creators.
- Adhoc duties related to customer success.
- Platform moderation
- Moderate user-generated content for compliance with platform policies.
- Assist with user information checks related to policy enforcement.
- Creator Leads and Contracts
- Weekly leads processing & distribution.
- Admin duties for Creator contracts and deliverables tracking.
What We Need From You
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