Job Description
We are seeking a talented professional to join our team as a Customer Support Representative. This role involves providing exceptional support to customers, handling inquiries, resolving issues and ensuring customer satisfaction through effective communication and problem-solving.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email or chat.
- Provide accurate information about products, services and policies.
- Resolve customer complaints efficiently and escalate complex issues when necessary.
- Maintain detailed records of customer interactions in CRM systems
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