Customer Service for B&B Hotels

As a Customer Service Representative You will handle guest inquiries via phone and email in both Italian and English, matching guest needs with hotel products to drive bookings, revenue, and brand loyalty. Your role includes converting inquiries into confirmed bookings through proactive sales techniques, managing customer accounts and loyalty program queries, and supporting team performance by fostering motivation and goal achievement.

Our client B&B Hotels is a hospitality brand founded in Brest in 1990, based on the idea of offering its customers comfortable hotels with a warm atmosphere and a pleasant design, all at the best price
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Benefits

• Investment in training and personal development;
• Health Insurance since day one in the company;
• Possibility to live in one of our apartments;
• Initial flight expenses refund;
• Annually complementary return flight to your home country (within Europe);
• Free Portuguese langu...