Customer Service - German speaking - 100% remote in Greece

Position: Customer Service Agent
Work model: 100% remote
Location: Greece
Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job:

• Chatting with customers via phone, messages & email



• Resolve queries related to orders, refunds, delivery, and platform use



• Provide professional and empathetic customer service support across all service channels



• Follow presented response templates and quality standards



• Perform ad-hoc tasks as required by the project team



• Giving product tips & recommendations
  
  
  
  

We need YOU, because:

• You’re ready to relocate to sunny Greece



• You speak the required language fluently



• You have strong English skills – both written and spoken



• You’ve got an excellent eye for the detail



• Problem-solving is your superpower



• You can stay calm and professional - even when things don’t go as planned



• Customer support experience is nice to have, but not a dealbreaker!
  
  
  
  

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)



• Competitive monthly salary + 2 extra salaries per year



• Health care benefits



• Full paid training by certified instructors



• Professional growth & development opportunities



• Special events as well as community & social responsibility initiatives



• Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.