Job Description
**We’re hiring!**
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities.
**Responsibilities**:
- Provide exceptional customer service across various channels ensuring a seamless and satisfying experience for all customers.
- Address customer inquiries and resolve issues promptly maintaining a high level of professionalism and empathy.
- Utilize omnichannel tools to manage customer interactions efficiently ensuring consistency in service delivery.
- Collaborate with team members to share insights and strategies for improving customer satisfaction.
- Monitor customer feedback and provide actionable insights to enhance service quality and cust...
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities.
**Responsibilities**:
- Provide exceptional customer service across various channels ensuring a seamless and satisfying experience for all customers.
- Address customer inquiries and resolve issues promptly maintaining a high level of professionalism and empathy.
- Utilize omnichannel tools to manage customer interactions efficiently ensuring consistency in service delivery.
- Collaborate with team members to share insights and strategies for improving customer satisfaction.
- Monitor customer feedback and provide actionable insights to enhance service quality and cust...
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