Job Description
Are you an experienced Customer Service / Claims Handler seeking a new opportunity? Or do you have experience of strong telephone based customer service, assessing applications, or underwriting, or similar?
Our client with offices based in Huntingdon is seeking empathetic and experienced Customer Service / Claims Handler to join them on a 6 month contract basis working Monday to Friday 37.5 hours per week 8.00am - 4.15pm and 9.45am - 6.00pm. The roles will be fully office based.
Responsibilities
As Customer Claims Handler, you will be responsible for:-
* Processing claims documentation from initial notification progressing the case through to a conclusion & completion
* Providing email and telephone based advice & support to customers within agreed service levels
* Working to departmental call targets
* Reviewing claims within your portfolio of customers
* Investigating queries
* Reporting & escalating any complaints
* Chasing out...
Our client with offices based in Huntingdon is seeking empathetic and experienced Customer Service / Claims Handler to join them on a 6 month contract basis working Monday to Friday 37.5 hours per week 8.00am - 4.15pm and 9.45am - 6.00pm. The roles will be fully office based.
Responsibilities
As Customer Claims Handler, you will be responsible for:-
* Processing claims documentation from initial notification progressing the case through to a conclusion & completion
* Providing email and telephone based advice & support to customers within agreed service levels
* Working to departmental call targets
* Reviewing claims within your portfolio of customers
* Investigating queries
* Reporting & escalating any complaints
* Chasing out...
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