Customer Service

Job Overview

Wings Global Services is seeking a Junior Customer Service Representative to join our team in Andheri. This full-time position requires 1 to 3 years of experience. The successful candidate will provide outstanding customer support, leveraging email and live chat channels. If you possess a knack for resolving conflicts and handling complaints with a problem-solving attitude, you might be the perfect fit for us.

Qualifications and Skills

• Profound ability in providing customer support with a focus on email process and live chat support (Mandatory skill).
• Strong understanding of effective communication skills to address and resolve customer inquiries and complaints efficiently.
• Proficient in conflict resolution, helping to maintain positive customer relationships by effectively addressing issues.
• Aptitude for problem-solving, identifying and resolving customer challenges with innovative ...