Job Description

About the team

We are looking for self-motivated individuals who are looking to work in a friendly, supportive, team orientated and customer driven environment.

We are a home insurance group who pride ourselves in delivering great results through a combination of hard work, collaboration and dedication. Working for Brightside is all about making a difference. A difference for our customers and for our business. It’s about putting our customers at the heart of what we do - doing the right things and doing them well. We have created an environment which empowers individuals and rewards hard work.

About the role

  • You will take inbound calls from our customers helping them with queries about their existing policies.
  • You’ll guide customers through the process to make a change to their existing policy; whether it’s a name or address change, or something more complex.
  • Using your product knowledge and customer servi...

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