Job Description

Overview


Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15, employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

We are looking for a motivated and proactive Customer Service Intern to join our multilingual Business Center team in Barcelona.
This internship is a great opportunity to gain hands-on experience in a fast-paced, international environment while learning how customer service connects with sales, logistics, and operations.


Responsibilities


  • Manage customer requests and order status from start to finish, including:

  • Creating quotes for Keysight Partners and Distributors using CRM Salesforce

    Processing orders in DBMS Oracle

    Tracking deliveries and updating customers

    Assisting with invoicing or order-related questions

  • Collaborate with cross-functional teams such as Sales, Logistics, Manufacturing, and Credit & Collection

  • Observe and apply customer service policies to support problem-solving and continuous improvement

  • Provide general administrative support (reporting, documentation, follow-ups)

  • Learn and contribute to improving processes that enhance customer experience


    • Qualifications


  • Currently pursuing or recently graduated in a related field (e.g., Business, Communications)

  • Strong communication skills in German & English, other European language is a plus

  • Detail-oriented, good organizational skills, attention to detail

  • Positive attitude, self-motivated, and proactive

  • Ability to work collaboratively in a multicultural environment

    • What We Offer

    A place within an exciting company! At Keysight, we develop visionary, market-leading, and highly innovative customer breakthroughs that connect and secure the world.

    Our benefits include:

  • Learning opportunities such as:

    Developing practical customer service skills in a professional setting

    Gaining insight into the end-to-end customer service process

    Learning how to interact with various internal and external stakeholders

  • Flexible working hours and work-from-home days

  • Internship with a competitive salary

  • Individual training curriculum and development opportunities

    • Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

    Apply for this Position

    Ready to join ? Click the button below to submit your application.

    Submit Application