Job Description
**Job title:**
Customer Service Intern
**Your role:**
+ Executes technical service to the requests, problems, or planned service activities. These can be coordinated, scheduled and with prepared action plans from the customer care center. Solutions or actions should be carried out in accordance with our regulatory guidelines, processes & procedures.
+ Solutions are provided by using remote / onsite diagnostics, troubleshooting techniques, service technical information, or knowledge, executing service work orders and keeping the customer informed of the service status.
+ Focuses on First Time Right ensuring there is a clear action plan, with parts (if required), and diagnosis before the onsite visit.
+ Handles complaints (safety & non-safety related) & escalations to ensure accurate and timely analysis, registration and action.
**You're the right fit if:**
1. Currently studying Biomedicine, Biomedical Engineering or...
Customer Service Intern
**Your role:**
+ Executes technical service to the requests, problems, or planned service activities. These can be coordinated, scheduled and with prepared action plans from the customer care center. Solutions or actions should be carried out in accordance with our regulatory guidelines, processes & procedures.
+ Solutions are provided by using remote / onsite diagnostics, troubleshooting techniques, service technical information, or knowledge, executing service work orders and keeping the customer informed of the service status.
+ Focuses on First Time Right ensuring there is a clear action plan, with parts (if required), and diagnosis before the onsite visit.
+ Handles complaints (safety & non-safety related) & escalations to ensure accurate and timely analysis, registration and action.
**You're the right fit if:**
1. Currently studying Biomedicine, Biomedical Engineering or...
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