Customer Service - IT support

Your newpany

You will be working for a well recognised brand who are also employers of choice for the area.

Your new role

You will be delivering 1st line IT support for 300 employees. You will have excellent customer service skills and an interest in IT and technology. You will have customer service skills and a keenness to help others. You will be responsible for taking in and logging issues. Adding them to a ticketing process and escalating the issue and queries further to the IT team. You will be working as part of a fun and vibrant team, and you will be upbeat and proactive.

What you'll need to succeed

You will need excellentmunication skills, have an interest in IT support and have a proactive, upbeat attitude. You will be keen to work as part of a team, and you will have a car, as it is not possible to get to the job without a car. Ideally, you will have worked as 1st line support previously or have some interest and links...