Customer Service Lead

Contractor Fee: $1,500-$1,750/month (USD)

Work Arrangement: Remote

Commitment: Full-time (Approx. 40 hours/week)

Company Overview:

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.

About This Role:

We are seeking a highly organized and resourceful Customer Support & Executive Assistant to support one of our clients in logistics and e-commerce operations. This dual-role position involves managing customer communications and assisting the leadership team with administrative and operational tasks. The ideal candidate is proactive, communicative, and experienced i...