Customer Service & Logistics Supervisor

Hello! I’m Leila, Recruitment Consultant at Fed Supply, a staffing agency specializing in supply chain, logistics, transportation, and customer service - offering both temporary and permanent positions across the Greater Montréal Area.
Our team of experts truly speaks your language and understands your world

Your Role
Reporting to the Head of Transport and Logistics, the Customer Service & Logistics Supervisor acts as a key link between clients, operations, and the internal team.
You will oversee the daily coordination of activities related to customer service, logistics, and documentation, ensuring smooth operations and high-quality standards throughout all processes.
Main Responsibilities:
Supervise a team of six employees (coordinators, documentation specialist, payroll clerks) and support their day-to-day development.
Ensure an exceptional level of customer service: han...