Customer Service Manager

About Us

KITSCH is a self-financed, female-owned global accessory brand built on positivity and pure hard work. Established in 2010, Kitsch has grown from door-to-door sales to selling products in over 27 countries across 20,000 retail locations worldwide. KITSCH is committed to creating high-quality products that are effortless, elevated, and easy to use. From fashionable shower caps to our viral towel scrunchies, we aim to evolve your everyday essentials. We believe that everyone should feel confident when purchasing our products, no matter your hair type, style, or budget.

About The Role

KITSCH is looking for a Customer Service Manager to lead, inspire, and scale our customer support team while delivering an exceptional customer experience. This role requires an adaptable leader with proven proficiency in managing multiple customer service systems and tech environments. You’ll be responsible for process optimization and systems management. O...