Job Description
Essential Functions:
Communicates daily workflow processes to Account Representatives, ensuring AR’s understand daily workflow priorities; identify and resolve any potential issues that may arise.Develops customer service plans to address customer requirements and communicates those plans to all involved parties within Packaging Operations.Reviews all purchases for Turnkey Packaging customers prior to approval.Develop and administer training for AR’s and other admin support staff as needed.In conjunction with Production Management and AR’s, supports daily production schedule to meet customer delivery dates.Maintain excellent working relationships with customers and suppliers by researching and responding to inquiries and issues concerning purchase orders, invoices, shipments, inventory counts, etc., in a timely, professional and efficient manner.Review Customer required reporting as neede...
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