Customer Service Manager

WHY WENDY'S

Families come in all shapes and sizes. And that includes Wendy’s family - the people you work with as Wendy’s Shift Leader. The stuff you want - like fun people, quality food, and a paycheck - is done.

We believe our people are our greatest asset and that through them, we create purpose and opportunity. We believe in driving sales and generating employee growth. We offer our Shift Managers the opportunity to grow and develop to their personal level. 

POSITION OVERVIEW

• As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to “Delight Every Customer.”

• You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty 

• You will lead the planning process for daily operations, to guarantee every shift is set up to deliver the best customer service

• You will be the e...