Customer Service Manager

Customer Service Manager

Location: Mississauga (On-site)

Type: Full-Time | Permanent

Are you a seasoned customer service leader who thrives in fast-paced environments and enjoys building high-performing teams?

Our client — a well-established and rapidly growing organization in the transportation and logistics sector — is seeking a Customer Service Manager to lead a critical customer-facing function. This role offers the opportunity to make a meaningful impact on customer experience, team performance, and operational efficiency while helping scale the business.

The ideal candidate will bring prior leadership experience within a 3PL, logistics, or transportation environment , with a strong understanding of service operations, client management, and high-volume workflows.

What You’ll Do

• Lead, mentor, and develop a team of customer service professiona...