Job Description
Job Title: Customer Service Manager
Job Location: Baner, Pune
Position Overview
The Customer Service Manager is responsible for leading the customer service team.
The Customer Service Manager reports to the India Plant Head. He /She is managing the relationship with the customers for all the Business done from India regarding the process from Order to Delivery of the product. This role ensures an excellent standard of service and a high level of customer satisfaction is maintained. As per business requirements if required candidate need to work for other countries like Dubai.
Primary Responsibilities
Managerial Role
Manage and measure the work performance of team members by executing all aspects of the HBF Performance Management Process and Development Plans with direct reports.
Correctly completed SMART, G&O setting for each of your direct re...
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