Customer Service Manager

About SRV Media

SRV Media is a leading digital marketing and technology-driven organization partnering with top universities and brands across India. We specialize in performance marketing, creative strategy, and admission-driven campaigns that deliver measurable business outcomes.

Role Overview

We are looking for a proactive and relationship-driven Client Servicing Manager who will act as the primary point of contact for our clients. This role requires strong stakeholder management, campaign understanding, and the ability to translate client expectations into actionable internal strategies.

Key Responsibilities

• Own end-to-end client relationships, ensuring high satisfaction and long-term partnerships.
• Understand client business goals and collaborate with internal teams (performance, creative, content, tech) to deliver impactful campaigns.
• Lead campaign planning, execu...