Customer Service Manager

RVR PRO Photography is seeking a detail-oriented and client-focused Client Coordinator to manage the full client journey from initial inquiry to final delivery of photography deliverables. This role is essential in ensuring seamless communication, organized project flow, and an exceptional client experience before, during, and after each photography engagement.

Industry

Key Responsibilities

Client Onboarding & Pre-Production

• Serve as the primary point of contact for clients from initial inquiry through project completion
• Respond to client inquiries promptly via email, phone, or messaging platforms
• Gather and document client requirements, shoot details, creative expectations, and timelines
• Schedule photography sessions, site visits, and client consultations
• Communicate shoot logistics including dates, locations, shot lists, timelines, and special requests
• Coo...