Customer Service Manager

Role: Customer Service Manager

We are seeking a talented Customer Service Manager for one of our major telecommunication clients. Having a desire to build a pan-Asian organisation from its ground in Singapore, our client always makes every effort to provide consumers with one-of-a-kind mobile experiences and to make a difference in the global telco industry. If you share the same passion, continue reading to see if this is the perfect role for you!

You’re offered:

● An exciting opportunity to be a part of the digital disruption in telco industry

● A great autonomy in managing your own portfolio

● Exposure to the fast-paced world of high-tech start-ups

● Attractive compensation and benefits package

You’re expected to:

● Lead the team to improve Customer Experience & Satisfaction to ensure KPIs are always met

● Set action plans to achieve continuous team growth

● Train staffs along releases ...