Job Description

Functie

Vivaldis Office is looking for a Customer Service Officer for our client in Hasselt. Our client is specialised in incident management and roadside assistance.
Feel free to take a look at the vacancy! If you have any questions, you can reach us by phone on +3211 94 81 56.

Your duties as a customer service officer will include:
  • You'll respond to incoming phone calls and mails;
  • You'll gather the necessary information and check it's accuracy and completeness;
  • You'll provide the needed technical support and communicate with the workshops;
  • You'll update all the involved parties;
  • You'll monitor the agreements;
  • You'll follow the contract-related issues up and respect the imposed deadlines.

Profiel

As a customer service officer you ...

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