Customer Service

The Team Member plays a vital role in delivering the KFC brand experience by providing excellent guest service, preparing high-quality food, maintaining a clean and safe restaurant environment, and strict adherence to uniform standards and company policies (including but not limited to no cellphone use during work hours, professional appearance, and proper uniform compliance). Team Members are cross-trained to perform multiple positions including Front Counter, Drive-Thru, Cook.

Key Responsibilities:

• Guest Service & Hospitality
• Greet guests with a positive attitude and friendly demeanor.
• Take accurate orders, process payments, and ensure prompt service.
• Deliver food that meets KFC’s quality and freshness standards.
• Maintain a professional appearance and follow uniform standards.

• Food Preparation & Safety
• Prepare and assemble food accord...