Job Description

**Position:**

Customer Service Officer



**Job Description:**



**What You will Be Doing**



+ Responsible for system-related work which would consist of, Sales order entries, maintenance, shipment release & inventory management.

+ Be In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics

+ Responsible for overall Customer management as well as handling RMA (customer returns)

+ Order Management

+ Sales Order Entry

+ Sales order Maintenance

+ Shipment Release

+ Inventory Management

+ Ensure on time delivery.

+ Process RMA (Customer returns)

+ Shared role with Field Sales / IS – Pre-Order & Order Entry



**What We Are Looking For**



While it is preferred that the candidate is a degree holder and with working knowledge of the electronics components ...

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