Customer Service Officer

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About the Role

Do you have a passion for customer service and want to kickstart your career in banking?

Are you an experienced customer service professional with excellent relationship building skills and a passion for delivering excellent service to customers?

Join our dynamic team and unlock amazing career development in the banking industry!

As the Customer Service Officer, you will be the first point of contact in the Branch, providing exceptional customer service to our customer network, by identifying and supporting customers to explore their current and future financial needs.

You will be responsible for undertaking transaction activities for customers, educating customers on using digital banking solutions and conducting needs-based conversations to generate opportunities in personal banking and lending.

About you

Someone with exceptional communication and relationship building skills will thrive in our en...