Job Description

Be the voice our customers rely on.

Our Customer Service team is the front line of Cement Australia, the friendly, knowledgeable voice our customer’s trust. Whether you’re answering calls or responding to emails, you play a pivotal role in order processing, issue resolution, and keeping things moving. We see this role as the glue between our customers and the broader logistics team, and a truly valued part of our business.

Your Opportunity

You’ll be based in our Pinkenba office, working closely with a team of Customer Service Officers to deliver a seamless customer experience. Together, you will:

  • Act as the first point of contact for customers via phone and email

  • Process orders and monitor delivery progress

  • Investigate and resolve customer enquiries in a timely and professional manner

  • Proactively communicate with customers around transport delays or product availability

  • Collaborate with the wi...

    • Apply for this Position

    Ready to join Cement Australia? Click the button below to submit your application.

    Submit Application