Job Description

Customer Service Officer YMCA Bowen Hills

YMCA Bowen Hills are recruiting a passionate Customer Service Officer on a Casual basis to join our team located in Bowen Hills

About the role

As the first point of contact for the centre, your passion for helping people and ability to make others feel welcome will be integral to your success in this role. Those with a genuine interest in fitness, gymnastics and aquatics will thrive in this fast paced and exciting position as you assist customers with their general enquiries, organise memberships, take bookings and promote the programmes and services on offer.

What will my time look like?
  • Provide expert and friendly service at reception, over the phone and in all written correspondence
  • Process new memberships and promote information on the facility, classes and other general enquiries
  • Make bookings and process payments
  • Perform open and close procedures, cash ...

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