Customer Service Operations Analyst

The future is being built today and Johnson Controls is making that future more productive, more secure and more sustainable. We are harnessing the power of cloud, AI/ML and Data analytics, the Internet of Things (IoT), and user design thinking to deliver on the promise of intelligent buildings and smart cities that connect communities in ways that make people’s lives and the world better.

** Note, this role in an inhouse role, and the candidate can sit in either Marinette, WI or Lubbock TX**

What you will do

The Continuous Improvement & Analytics team at Johnson Controls believes in the power of data to shape and steer business decisions within the customer service department. A data enabled business needs analysts to wrangle, organize, and use powerful visualization tools to derive actionable insights and patterns from the data and provide clear, concise answers to our customers. And that is where you come in.

As a COE Data Specialist for the ...