Job Description
About Xerox Holdings Corporation
At Xerox, we make work, work For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at and explore our commitment to diversity, inclusion and belonging.
Overview:
The Managed Services Operations Manager is responsible for the end-to-end operational performance of a managed services contract. This role ensures contractual commitments are met or exceeded while driving continuous improvement, strong client partnerships, and consistent service excellence across all operational activities.
What You'll Do:
Lead all aspects of managed services operations, ensuring SLAs and KPIs are met or exceeded
Own customer P&L, contract amendments, governance cadence, and continuous improvement ...
At Xerox, we make work, work For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at and explore our commitment to diversity, inclusion and belonging.
Overview:
The Managed Services Operations Manager is responsible for the end-to-end operational performance of a managed services contract. This role ensures contractual commitments are met or exceeded while driving continuous improvement, strong client partnerships, and consistent service excellence across all operational activities.
What You'll Do:
Lead all aspects of managed services operations, ensuring SLAs and KPIs are met or exceeded
Own customer P&L, contract amendments, governance cadence, and continuous improvement ...
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